Once you item has been made it will be delivered via Parcel Force and you'll be given a tracking number. The amount of time your order will take to be delivered depends on where you are based. Within the UK it's 2-3 days and outside of the UK 4-10 days.
Due to the nature of the product we cannot accept any returns for health and safety reasons. Time, care and attention goes into making every single product which we hope you will love, however, if there is anything wrong then we will seek to replace your product.